Rental Terms & Conditions

1. Rental Contract

1.1 These Rental Terms & Conditions, together with:

  • the Rental Agreement; 

  • Schedule A – Fees, Charges & Damage Costs; 

  • Schedule B – Trailer Operating & Safety Guide; 

  • the Website Terms of Use; and 

  • the Privacy Policy, 

form the entire rental contract (“Rental Contract”) between JD Trailer Hire (“we”, “us”, “our”) and the renter (“you”, “your”).

1.2 By making a booking, collecting, using or returning a trailer, you acknowledge that you have read and agree to the Rental Contract.

1.3 The Rental Contract is governed by the laws of Queensland, Australia.

1.4 Nothing in this agreement excludes, restricts or modifies any rights or guarantees provided under the Australian Consumer Law.

 

2. Eligibility Requirements

2.1 You must:

  • hold a current valid Australian driver licence; 

  • be legally permitted to tow the trailer; 

  • be at least 18 years old; and 

  • ensure your towing vehicle is suitable, registered and insured. 

2.2 Learner drivers are not permitted to tow trailers hired from JD Trailer Hire.

2.3 You must not permit any other person to tow the trailer without our prior written approval.

 

3. Collection & Handover

3.1 Trailers may be collected:

  • during staffed business hours; or 

  • through unattended collection systems where available. 

3.2 For unattended collection, we may provide:

  • lockbox codes; 

  • access instructions; 

  • gate access details; or 

  • electronic collection instructions. 

3.3 Before removing the trailer from the collection location, you must inspect and confirm:

  • the correct trailer has been collected; 

  • the trailer appears roadworthy and suitable; 

  • lights, tyres, coupling and safety chains appear functional; and 

  • any visible damage has been reported to us before departure. 

3.4 By removing the trailer from the collection location, you acknowledge that:

  • the trailer was accepted in good condition unless otherwise reported; and 

  • risk and responsibility for the trailer passes to you upon collection. 

 

4. Rental Period

4.1 The rental period begins at the agreed collection time and ends when:

  • the trailer is returned to the agreed return location; and 

  • the return process is completed in accordance with this agreement. 

4.2 The trailer remains your responsibility until properly returned and secured.

4.3 Rental extensions are subject to availability and approval.

4.4 Additional rental charges may apply where the trailer is returned late.

 

5. Your Responsibilities

5.1 You must:

  • use the trailer safely, lawfully and responsibly; 

  • comply with Schedule B – Trailer Operating & Safety Guide; 

  • comply with all road rules and towing laws; 

  • ensure all loads are properly secured; 

  • ensure the trailer is not overloaded; 

  • keep the trailer secure when unattended; 

  • maintain the trailer in a clean and reasonable condition; and 

  • immediately notify us of any damage, fault, accident or incident. 

5.2 You must not:

  • use the trailer unlawfully; 

  • use the trailer recklessly or dangerously; 

  • tow the trailer while affected by drugs or alcohol; 

  • overload the trailer; 

  • take the trailer off-road, onto beaches or through floodwaters; 

  • modify or alter the trailer; 

  • transport hazardous or illegal materials; 

  • sub-hire, sell or dispose of the trailer; or 

  • remove or interfere with signage, GPS units or identifying marks. 

5.3 Additional operational and safety obligations are set out in Schedule B.

 

 

6. Fees & Charges

6.1 You must pay:

  • rental fees; 

  • extension fees; 

  • charges arising under Schedule A – Fees, Charges & Damage Costs; and 

  • any other amounts payable under the Rental Contract. 

6.2 You authorise JD Trailer Hire to debit your nominated payment method for:

  • rental charges; 

  • late fees; 

  • tolls; 

  • infringements; 

  • cleaning charges; 

  • recovery costs; 

  • repair or replacement costs; 

  • damage-related costs; 

  • administration fees; and 

  • any other amount payable under this agreement. 

6.3 Overdue amounts may incur:

  • reasonable recovery costs; 

  • debt collection fees; 

  • legal costs; and 

  • interest on overdue amounts. 

 

7. Cancellations

7.1 Bookings cancelled more than 24 hours before the rental start time will receive a full refund.

7.2 If you:

  • cancel within 24 hours of the rental start time; 

  • fail to collect the trailer; or 

  • fail to notify us prior to the rental period, 

we may retain some or all rental charges.

7.3 We may cancel a booking where the trailer becomes unavailable due to:

  • damage; 

  • breakdown; 

  • prior late return; or 

  • other unforeseen circumstances. 

 

8. Return Conditions

8.1 The trailer must be returned:

  • to the agreed return location; 

  • by the agreed return time; and 

  • in substantially the same condition as supplied, fair wear and tear excepted. 

8.2 For unattended returns, you must:

  • secure the trailer; 

  • apply any locks provided; 

  • return keys as instructed; and 

  • follow all return instructions provided by us. 

8.3 Additional charges under Schedule A may apply for:

  • late return; 

  • incorrect return location; 

  • cleaning; 

  • rubbish removal; 

  • recovery; 

  • damage; or 

  • failure to secure the trailer. 

8.4 If the trailer is not returned as agreed, we may:

  • recover or repossess the trailer; 

  • arrange towing or recovery; 

  • report the trailer stolen; and 

  • recover all associated costs from you. 

 

 

9. Damage, Loss & Liability

9.1 You are responsible for all loss, theft or damage occurring during the rental period, except fair wear and tear.

9.2 This includes responsibility for:

  • trailer damage; 

  • tyre or wheel damage; 

  • accessories and equipment; 

  • recovery and towing; 

  • cleaning and disposal; 

  • loss of use; and 

  • third-party claims arising from your use of the trailer. 

9.3 You must immediately notify us of:

  • accidents; 

  • theft; 

  • damage; 

  • breakdowns; or 

  • third-party claims. 

9.4 You must not arrange repairs without our approval.

9.5 We may recover:

  • repair costs; 

  • replacement costs; 

  • market replacement value; 

  • recovery expenses; 

  • storage costs; and 

  • loss of use costs, 

as outlined in Schedule A.

 

10. No Insurance for Goods or Property

10.1 JD Trailer Hire does not insure:

  • your goods; 

  • cargo; 

  • equipment; 

  • personal property; or 

  • third-party property transported in the trailer. 

10.2 You are responsible for arranging any insurance you require for goods or property carried in the trailer.

 

11. Liability & Indemnity

11.1 To the maximum extent permitted by law, JD Trailer Hire is not liable for:

  • indirect loss; 

  • consequential loss; 

  • business interruption; 

  • loss of profits; 

  • loss arising from trailer breakdown; 

  • loss arising from trailer unavailability; or 

  • damage arising from your use of the trailer. 

11.2 You indemnify JD Trailer Hire against claims, loss, damage, liabilities, fines, penalties and expenses arising from:

  • your use of the trailer; 

  • breach of the Rental Contract; 

  • negligent or unlawful conduct; or 

  • damage or injury caused during the rental period. 

 

12. Termination & Repossession

12.1 We may terminate the Rental Contract immediately if:

  • this agreement is breached; 

  • payment is not made; 

  • the trailer is used unlawfully or unsafely; or 

  • the trailer is not returned as required. 

12.2 We may recover or repossess the trailer without notice where reasonably necessary.

12.3 You authorise JD Trailer Hire to enter property where the trailer is located for lawful recovery purposes.

12.4 You remain liable for all costs associated with repossession or recovery.

 

13. Privacy & Tracking

13.1 You consent to JD Trailer Hire collecting, storing and using your information in accordance with our Privacy Policy.

13.2 GPS tracking or monitoring devices may be installed on trailers.

 

14. General

14.1 If any provision of the Rental Contract is held to be invalid or unenforceable, the remaining provisions continue in full force and effect.

14.2 JD Trailer Hire may update:

  • Schedule A; 

  • Schedule B; 

  • operational procedures; or 

  • website policies, 

from time to time.

14.3 The version of the schedules published on the JD Trailer Hire website at the time of booking forms part of the Rental Contract.

14.4 Headings are for convenience only and do not affect interpretation.