Your privacy is critically important to us. At JD Trailer Hire we have a few fundamental principles:
We don’t ask you for your personal data unless we truly need it.
We don’t share your personal data with anyone except to comply with the law, develop our products, or protect our rights.
We store personal data only as necessary for providing our services and fulfilling our legal obligations.
JD Trailer Hire operates the www.jdtrailerhire.com.au website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information of anyone who uses our Service, the www.jdtrailerhire.com.au website.
By providing your personal information, you consent to its collection, use and disclosure in accordance with this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.jdtrailerhire.com.au, unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect may be used to contact or identify you.
We collect, hold, use and disclose personal information for the purpose of providing the service and sending automated emails to trailer hirers.
We use personal email addresses to deliver automated email messages about activity on www.jdtrailerhire.com.au (for example, to alert trailer owners about new booking requests for their trailers).
We also collect email addresses for a mailing list for marketing messages (for example, to alert subscribers when new trailers are listed.
Users may opt out of receiving marketing emails at any time by clicking the 'unsubscribe' link provided in our emails.
We use Stripe for processing credit card payments. Data relating to credit card payments is held by Stripe, and subject to their privacy policy.
We collect personal data from Users through various means, as outlined below.
Most of the personal data we process is collected directly from the Users. www.jdtrailerhire.com.au may collect following personal data in the process of providing the Service:
basic information such as name, residential address, email address, phone number, drivers licence number, expiry date and issuing state; information relating to the customer relationship such as bought services, their start and end times and information on their use; billing information.
Payment data, such as credit card number and expiration date
JD Trailer Hire uses third party cookies for various purposes. We may use third party cookies for statistical purposes to compile anonymous, aggregated statistics, such as to estimate number of Users and detect which parts of the Service Users find most useful, and identify features that could be improved. For such purposes, we use third party cookies, such as Google Analytics, to help analyse how our Users use the Service. The technical usage information (including IP address) generated by the cookie about use of the Service is transmitted to such third parties to compile statistical reports.
Your data may be stored or processed by third-party service providers located outside Australia, including in the United States. These providers include, but are not limited to, Stripe (payment processing) and Google Analytics (analytics).
Service Providers
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analysing how our Service is used.
We want to inform our Users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is completely secure.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
https://marketingplatform.google.com/about/analytics/terms/us/
https://help.shopify.com/en/manual/privacy-and-security/privacy
https://booqable.com/privacy-policy/
Children’s Privacy
Our Services do not address anyone under the age of 17. We do not knowingly collect personal identifiable information from children under 17. In the case we discover that a child under 17 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Accessing, correcting, or requesting deletion of information we hold
Anyone may access and correct, or request deletion of, any information that JD Trailer Hire holds about them by contacting us at jdtrailerhire@gmail.com.
Retention and deletion
The User's personal data will be retained only for as long as necessary to fulfil the purposes defined in this Privacy Policy. When the User's personal data is no longer required by law or rights or obligations by us or the User, we will delete the personal data. In most cases, personal data will be deleted upon termination or expiry of the agreement between the User and JD Trailer Hire or upon the User’s written request. Please note that JD Trailer Hire may have a right to retain some data even after the termination of the agreement for billing purposes.
Exceptionally, JD Trailer Hire may retain personal data for a longer period if we have a legitimate reason or an obligation to store data for the purposes of criminal investigation or other corresponding reason.
Complaints
Whilst JD Trailer Hire aims to comply with the Australian Privacy Principles 1988 (cth) anyone may complain about a breach of the Australian Privacy Principles by contacting us using the details below. We will aim to respond to your complaint within 2 business days. Alternatively, you may directly contact the Office of the Australian Information Commissioner. https://www.oaic.gov.au/
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page. We will provide the date of the Privacy Policy to allow Users to see changes.
Contact
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
You may contact us at jdtrailerhire@gmail.com or by post to: 22-24 Pocketwood Rd UPPER CABOOLTURE QLD 4510 ABN 39 961 964 397
Last Updated
04 Aug 25
